Symptom
Every CERTInext API call (enroll, sync, revoke) shares one RestClient instance
(CERTInext/Client/CERTInextClient.cs, constructor ~line 63) configured with a hardcoded
Timeout = TimeSpan.FromSeconds(120). This value:
- Is a literal constant, not backed by any
CERTInextConfig property, connector setting, or
environment variable — there is no way to tune it without editing the source and rebuilding.
- Is not mentioned anywhere in
README.md, docsource/, or CHANGELOG.md. The only timeout
documented today is DcvTimeoutMinutes, a distinct, DCV-specific wait budget unrelated to the
HTTP client itself.
An operator or support engineer diagnosing a slow or hung CERTInext call has no way to discover
this ceiling exists, or to raise/lower it for their environment.
How this was found
While root-causing a support escalation (order taking ~100.6s against GenerateOrderSSL,
comfortably inside this 120s ceiling so not the cause of that incident), explaining why the
plugin's own call didn't hang indefinitely surfaced this constant, which had no visibility
anywhere.
Severity
Low — operational/observability gap, not a functional defect. Nothing has failed because of this
ceiling.
Fix
Not fixing/triaging in this issue. Current behavior is now documented in
docsource/configuration.md (new "HTTP Timeout" subsection). Making the value configurable is
left as a possible follow-up enhancement.
Files
CERTInext/Client/CERTInextClient.cs:63
docsource/configuration.md
Symptom
Every CERTInext API call (enroll, sync, revoke) shares one
RestClientinstance(
CERTInext/Client/CERTInextClient.cs, constructor ~line 63) configured with a hardcodedTimeout = TimeSpan.FromSeconds(120). This value:CERTInextConfigproperty, connector setting, orenvironment variable — there is no way to tune it without editing the source and rebuilding.
README.md,docsource/, orCHANGELOG.md. The only timeoutdocumented today is
DcvTimeoutMinutes, a distinct, DCV-specific wait budget unrelated to theHTTP client itself.
An operator or support engineer diagnosing a slow or hung CERTInext call has no way to discover
this ceiling exists, or to raise/lower it for their environment.
How this was found
While root-causing a support escalation (order taking ~100.6s against
GenerateOrderSSL,comfortably inside this 120s ceiling so not the cause of that incident), explaining why the
plugin's own call didn't hang indefinitely surfaced this constant, which had no visibility
anywhere.
Severity
Low — operational/observability gap, not a functional defect. Nothing has failed because of this
ceiling.
Fix
Not fixing/triaging in this issue. Current behavior is now documented in
docsource/configuration.md(new "HTTP Timeout" subsection). Making the value configurable isleft as a possible follow-up enhancement.
Files
CERTInext/Client/CERTInextClient.cs:63docsource/configuration.md