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Document setting conversation priority on the update endpoint (Preview) - #620

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Apexinsideapex merged 1 commit into
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rohit.sharma/conversation-priority-write-preview-docs
Aug 13, 2026
Merged

Document setting conversation priority on the update endpoint (Preview)#620
Apexinsideapex merged 1 commit into
mainfrom
rohit.sharma/conversation-priority-write-preview-docs

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@Apexinsideapex Apexinsideapex commented Aug 13, 2026

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Why?

Conversation priority can be read through the API but there was no documented way to set it, so integrations that triage conversations in their own tooling had nothing to write back to.

How?

Documents the priority level and an optional attribution field on the Preview update-conversation request body.

Notes for reviewers
  • Affected versions: Preview only. No dated version (2.15 or earlier) changes.
  • fern check reports the same 3 errors as clean main (pre-existing duplicate declarations in the preview articles and conversation-attributes files); this change introduces none.
  • Local Redocly preview was not run — CI is the render signal here.
  • Companions:
    • intercom/intercom#556305
    • intercom/developer-docs#1093

Generated with Claude Code

Adds priority and admin_id to the Preview update-conversation request body.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
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Apexinsideapex merged commit 7d9276f into main Aug 13, 2026
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Apexinsideapex deleted the rohit.sharma/conversation-priority-write-preview-docs branch August 13, 2026 15:14
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2 participants